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I want to close my SBC account

We’re sorry to hear you wish to cancel your SBC account, we would love it if you stayed with us, to close your account, you will need to call us with your account details to hand on 01449 727 070

I’m having trouble signing into my SBC account

Firstly try resetting your password, if you are still experiencing issues signing into your account, you will need to contact our customer care team on 01449 727070.

What can I do if I’m not receiving e-mails from SBC?

Firstly check your junk e-mail folder, if your SBC e-mails don’t appear there, then contact our customer care team on 01449 727070 or e-mail them at [email protected]

I’m having trouble entering an address on my account

Only 1 email address can be used per account and email addresses cannot be changed online for security purposes, existing customers must contact customer care to get their email address updated on our system. If you are having trouble using your email address to sign up then please contact customer care for further assistance.

How can I unsubscribe from your emails/newsletters?

At the bottom of all SBC e-mails is an unsubscribe link, click this and you will be removed from SBC e-mail lists.